Dear Himali,
Comments: Himali helped with booking my travel to Beijing and Delhi last month. She was very patient and accommodating with all my requests including extended layover, veg meals, etc. I had a wonderful experience during my travel. I missed my connecting to flight to Beijing but Cathay Pacific Airlines arranged for overnight accommodation and put me on the first flight the next morning. The entire journey was smooth without any issues. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Sangeetha is an outstanding agent. She answered all my questions very patiently and to the perfection. This is my third RT tickets consecutively from her and looking forward to many more from your agency. Thanks! Customer Service Rating: Rating: 5 www.mercurytrip.com
Customer Service
Dear Shoba, Comments: When I first contacted MercuryTrip, I was skeptical if this would result in anything beyond a price quote. The outstanding service provided by your agent Shoba however was truly impressive and helped me in my decision to complete the transaction through Mercurytrip. She has been prompt, patient, courteous and most importantly, willing to work with you, to help make it happen. I am confident that I will be able to refer many more clients to your office from here in Kansas, if you continue to offer the same level of dedicated service that Shoba offered. Thank You Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Himali, Comments: Thanks Himali for taking time to check for available options! I'd definitely recommend to friends. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Prashanth Saxena, Comments: Prashanth is very aggressive in helping his customers and he is a step ahead of all his peers when a request has been received on web site adding to Yahoo! Messenger based on customer email address and booking as fast as could and closing the deal. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Sangeetha is awesome and very nice to work with. Will definitely recommend her to our friends. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear kalpana, Comments: Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear sunny, Comments: Reg answering al queries - in case of multiple questions in emails, sometime all question were not answered. Maybe there is some more attention required while answering emails. Also some emails were not answered in the same week, may be email should be re directed to some one else if not responded by agent. But over all good service by Sunny. Thanks. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Sangeetha is very responsive and has been my go to agent for the past 3-4 years. She has been very helpful in helping me change tickets when I was in India as well. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Shoba, Comments: I am very much happy about the service provided by Shoba in booking the tickets. Also she promptly responded despite calling her for queries multiple times. Thanks Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Himali, Comments: She beat the deal offered by some one, initially it was a bit high. For routine (who books frequently with you) customers it will be nice if you offer best deal initially, so that we no need to look for other agent. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Prashanth, Comments: Prashanth was very helpful and patient enough to give me all the travelling options for my trip to Hyderabad and back. The experience was very good, its very good when u can talk to a person instead of a machine and when that person is very efficient and effective. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Shoba, Comments: This was the second time Shoba arranged my ticket to India. On both occassions, Shoba's abilities to accomodate my particular needs, on short notice, for very inexpensive rates, are impressive. Her feedback and support throughout the processes were prompt, professional, and very helpful. I will always try to work with Shoba and, of course, Mercuy Trip, for my future travel plans. Thanks again, Mercury. I hope all of your agents are as caring of their clients as is Shoba! Sincerely, J. R. Bosco (Full Power!) Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Shobha, Comments: Excellent Service. Great Customer Satisfaction. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Himali, Comments: Thank you for giving me the best price Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Amlan, Comments: I am really happy with the service offered by Mercury travels and very much happy with Amlan the way he answered all my questions with patience. Thank you very much Amlan... you the best Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Himali, Comments: Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sunny, Comments: Sunny is great, very patient and give me all the options. I'd come back to mercury trip because of him. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Amlan/Nitin/prashanth, Comments: I'd recommend mercury trip to others as well buy my future flight tickets ... Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sunny, Comments: Excellent service Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear kalpana, Comments: Ms kalpana was totally outstanding from the beginning and she was cooperating very kindly and very friendly making us comfortable till our tickets got confirmed. Kalpana is definitely a very great asset to mercury trip. Good work with her and would definitley recommend mercury trip to all my friends. Three cheers to Ms Kalpana. - Vidhya Govindan Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Amlan, Comments: He has been very helpful. Dollie Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Amlan, Comments: Great booking time! Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Himali, Comments: Himali has consistently gone above and beyond my expectations. She is one of the prime reasons I choose Mercury trip for my travel. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Himali, Comments: Perfect experience until now. I have booked 6 tickets and hope to contact he agent for future international travel. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Amlan, Comments: Very helpful... and very prompt Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear sunil, Comments: it was very helpful for me to book by ticket from your site........ Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Shoba, Comments: Shoba was always prompt in her reverts and aided me every step of the way to book our tkts. I am very happy with the service @ Mercury Trip. I will always use you for my travel needs and certainly refer you to my friends and family. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear PRASHANTH, Comments: I REALLY APPRECIATE THE SERVICE PROVIDED BY MERQURY TRIP Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Himali, Comments: I have used Mercury trip in the past and had a very good experience that's why I decided to engage them again this time for my travel needs . Once again it was a good experience and I will surely recommend it to my friends . Thanks ! Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Kalpana, Comments: I had a nice experience during this booking. I would definitely suggest this to anyone looking for tickets to travel to India. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Kalpana, Comments: Thanks again for great service and prompt follow up. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Thanks for the good assistance and fair service. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear sampath kumar bandlaguda, Comments: He helped in every way Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sunil, Comments: Sunil was very patient in answering all the questions and he gave me a good price as well. Thanks, Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Himali, Comments: The agent was courteous and helpful. It would be really helpful if they have more knowledge on restrictions of flights to different countries on different kind of visas. This will help make decisions quickly. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Sangeetha, did a very good job in helping me to find the tickets\. -uday Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Prashanth, Comments: Thank You! Prashanth, I appreciate you looking at alternatives for me. This was the best price and the fewest stops that I found after many hours of searching. Best Regards, Royal Fraser Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Shoba, Comments: shoba was great getting me us the tickets we needed. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Sangeetha was really helpful and helped me finding the best itineray that can save my traveling time during the trip. I would highly recommend MercuryTrip to my friends and would also like to come back to MercuryTrip for my future trips. Tariq. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sunil, Comments: Sunil, is a very nice and agen, I was glad to deal with him and would definately come again for ticketing to him. Regards Mohit Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Prashanth, Comments: I loved doing business with Prashanth. Very courteous & helpful. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear kalpana, Comments: As mentioned, I am completely satisfied with the response from Kalpana. I would definitely refer mercury trip to my friends. Customer Service Rating: 5 www.mercurytrip.com
Dear Amlan, Comments: Good response. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Prashanth, Comments: Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Shoba, Comments: Its very good service Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: She is best and well composed. Keep it up. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Sangeetha is very helpful, cheerful, patient and courteous. I would do business with her again! Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Kalpana, Comments: Got good deal compare to other travel agencies Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: Sangeetha is kind and friendly. She is able to understand the issues from the customer point and is able to find an itenary that fits my comfort. She assisted repeatadely without getting annoyed. I would recommend Mercury Trip and Sangeetha's name to my friends. Thanks for all the assistance. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Kalpana, Comments: Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear AMLAN, Comments: Amlan has helped lot and he is very friendly, co-operative. The prices if copared to market are on bit higher side, please have some Mystery shopping, will help for better and copitative prices. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sunil, Comments: Sunil was very patient and got us a great deal. I really appreciate his time and friendly service. He was very concerned about the needs of passengers and kind enough to look into all the possibilities. Great agent to work with. Customer Service Rating: 5 www.mercurytrip.com
Customer Service
Dear Sangeetha, Comments: She has always gone extra mile to not just answer and resolve issues/queries, but will come up with solutions and suggestions. She understands the customer needs and has a great way to deal with. very professional. Customer Service Rating: 5 www.mercurytrip.com
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